Privacy Policy

This privacy policy explains how Lexoral uses the personal data we collect from you when you use our website.


What data do we collect?

Lexoral collects the following data:

How do we collect your data?

All of the data we collect is either provided by you directly or provided by your computer automatically when using the website. We collect data and process it when you:

How do we use your data?

Your data is processed on servers provided by Google Cloud Platform. They only access your data when requested by us, as needed to operate Lexoral.

Lexoral does not:

How do we store your data?

Lexoral securely stores your data in the cloud using services provided by *Google Cloud Platform*. When not being processed, your data is encrypted and stored on servers in the United Kingdom.

This means that even if someone stole the hard drives with your data on them, they would not be able to read your data. However, your data is not encrypted during processing, nor is it end-to-end encrypted. This means that there are no technical measures to prevent Lexoral from accessing your data, including your transcripts.

In other words, we are contractually prevented from accessing your data for illegitimate purposes by this privacy policy, rather than being physically unable to read your data.

Your data is only accessible to users logged in to your account.

Most processing is performed on servers in the United Kingdom, though this processing is orchestrated using servers in the Netherlands. Your audio and transcripts are processed only within the United Kingdom.

What are your Data Protection rights?

Lexoral wants to ensure you are aware of all your rights when it comes to your personal data. Every user is entitled to:

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:

How we use Cookies

Cookies are text files placed on your computer which can be read by the websites you visit. Lexoral uses first-party cookies to keep you signed in when you close and re-open your browser. This cookie cannot be accessed by any website other than Lexoral. Lexoral does not use third-party cookies.

You can set your browser to not accept cookies, or remove them from your browser. However, we do not test Lexoral under these conditions, so the platform may behave unexpectedly.

Privacy policies of other websites

The Lexoral website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Lexoral keeps its privacy policy under regular review and places any updates on this web page. You will be notified when using Lexoral if the privacy policy has changed, including a link which shows what has changed in the most recent update. If you are unhappy with an update to the privacy policy, you have the right to stop using the service and delete your personal data under GDPR, as described above.

This privacy policy was last updated on 2021-12-21.

The table below details the changes to the privacy policy:

How to contact us

If you have any questions about Lexoral's privacy policy, the data we hold on you, or would like to exercise one of your data protection rights, please get in touch by email at

How to raise a complaint

If you wish to report a complaint or if you feel that Lexoral has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner's Office: